Here to help.

Report a problem

In the app, open Settings → You → Send feedback. If the app will not open, email us. Include what you can:

• What happened and what you expected.
• The course, hole, and approximate time, if it happened during a round.
• Your iPhone and Apple Watch models, their software versions, and the Ribbon Golf build number from TestFlight.
• A screenshot, if it helps explain the problem.

Check the logs and round reference attached to in-app feedback. Remove either if you do not want to send it. You can report a problem without them.

The alpha can miss shots, count extra shots, or choose the wrong club. Check your card after a round and correct what you remember. If you are unsure, tell us rather than guessing.

Delete your data or leave the alpha

If you signed in, open Settings → You → Delete account. You are signed out at once. If you never signed in, choose Withdraw in the app.

Either way, you can also email support@ribbongolf.com. Tell us whether you signed in so we can help locate your account or installation. You do not need to sign in to ask for help.

Withdrawal stops future alpha collection and uploads. Your server data is erased within 30 days of the deletion request. Signing out or uninstalling the app does not delete it.

For details about data, services, and retention, read our privacy policy.

Before your first round

The invite-only alpha is for US golfers 18 and over. You need an iPhone and a paired Apple Watch. Install both apps from your TestFlight invitation, open them, and finish setup before heading to the course.

Talk is optional. You do not need to speak to track a round. If you link GHIN, your score is posted only when you tap Post.